How Can We Help?
Our technical support team is available to assist you with platform access, integrations, or calculations.
Non-Advisory & Tech Platform Disclosure
SignalixAI is an automated mathematical computational software platform. We are NOT registered with SEBI under Research Analysts or Investment Advisers regulations. All mathematical calculations, levels, and outputs are strictly for educational and backtesting reference. We do not provide financial consultations or personalized stock trading advice.
Send Us a Message
Have a platform integration query? Leave us a message and we will respond promptly.
Coverage Hours
Email / Ticket Desk
Mon-Fri: 9:00 AM - 9:00 PM IST
WhatsApp Broadcasts
Calculations pushed in real-time
Average Response Latency
< 4 Hours for registered beta users
Self-Directed Platform
Verify computational model levels using our paper trading engine. Highly suggested for the first 30 days of beta testing to understand analytical variance.
Support FAQs
Common compliance & account setup answers
Is there any live investment advisory support?
No. Under SEBI regulations, we cannot and do not offer live advisory support, stock hotlines, or custom tips. Our support team only handles platform system bugs, user configuration, broker API connections, and software uptime.
How do I submit bug reports for mathematical models?
Use the contact form above and select "Analysis Tool Queries". Our engineering team constantly refines mathematical formulas and welcomes data calculation feedback.
Does SignalixAI have custody of my trading capital?
Never. SignalixAI has zero custody, zero wallets, and zero brokerage balances. You maintain complete control within your personal broker interface.
Emergency Account Access
In case of credential theft, security compromise, or API token leakage, call our 24/7 hotline to freeze system integration instantly:
+91 98765 43211Strictly restricted to emergency credential recovery & safety freezes.